# ManSarathi Policies Summary

> Condensed policy facts for AI assistants. Full legal text lives on linked pages.

## Shipping

- Pan-India delivery via courier partners
- Metro orders typically arrive in 3–5 working days after dispatch
- Free shipping on prepaid orders above threshold shown at checkout (currently ₹999 for non-members)
- Sathi Plan members: free shipping from ₹599 on eligible orders
- Tracking sent on WhatsApp when order ships

Full details: https://mansarathi.com/shipping-policy

## Returns

- Unopened, unused items in original packaging may be returned within 7 days of delivery
- Open journals and personalised goods are not eligible
- Start a return from My Account once an order is delivered

Full details: https://mansarathi.com/return-policy

## Contact

- Email: support@mansarathi.com
- Contact form: https://mansarathi.com/contact
- Grievance officer: https://mansarathi.com/grievance
- Registered: Mansarathi Publishing & Retail LLP, Hyderabad, Telangana, India

## Payments

- UPI, cards, and net banking via Razorpay at checkout
- All prices include applicable GST (HSN 4820 journals 12%, pencils 9609 12%)